Emergency Procedures and Contacts

An emergency is an event, actual or imminent, which endangers or threatens to endanger health and safety, property or the environment. Emergencies include natural events such as earthquake, flood and wind-storms, fires, explosions, road accidents, plague or epidemic, acts of war, hi-jacks, siege or riot, and disruption to essential services.

Information about University crisis and emergency management can be found here and also in our Safety Manual.

Emergency Contacts

  • Ambulance – dial 0 to get an outside line, then 000
  • Fire Brigade – dial 0 to get an outside line, then 000
  • Police – dial 0 to get an outside line, then 000
  • Poisons Information – dial 0 to get an outside line, then 131 126
  • Eye and Ear Hospital – telephone 9929 8666; 32 Gisborne St, East Melbourne
  • Alfred Hospital ER – telephone 9076 2000, for information on chemical burns; Commercial Rd, Prahan
  • Royal Melbourne Hospital – telephone 9342 7000; Grattan St, Parkville
  • Security and building access – telephone 46666 for after hours first aid contacts
  • The University Student Health Service – telephone 46904 or 46905; 138-146 Cardigan St, Carlton.

What to do in an emergency

The type of emergency will dictate the appropriate response. Below is a list of procedures for common emergencies:

If you are unsure if you have an emergency situation or how to respond, contact:

The School’s EH&S Officer, Kate Nowell on ext 40548, or

The University’s security and emergency hotline, which is operational 24 hours a day, 7 days a week.

On Campus: ext 46666

External Call: (+613) 8344 6666

Freecall: 1800 246 066

A simple poster (PDF) of emergency procedures is available. This requires Adobe Acrobat to view. If you don’t have it, you can get a copy.