Threat of aggressive or violent behaviour.

Version 1.1 Aug 2006

The following information is designed to assist you in dealing with aggressive or violent behaviour.

If possible, remove yourself immediately from the vicinity. Move calmly. Do not challenge the person, and avoid direct eye contact. Once clear, notify the first person you see who is known to you, that there is an aggressive person on the premises. If confronted, be firm but polite with the person and let them know that their behaviour is not acceptable. If you cannot remove yourself from the vicinity without closing with the person, lock yourself in the nearest secure room with a telephone and call SECURITY on ext. 46666 (24 HOURS) then call reception on ext. 47137 or after hours call the Police on 0 - 000 (security must be alerted to let police into the building after hours). You should not feel obliged to rectify the situation on your own. The Security staff are trained to handle these situations.

As soon as possible, report the incident to the Safety Officer (use incident report form).

If the situation is not immediately threatening, ring Security on ext. 46666, give details and ask for assistance.

In an extreme emergency, out of hours, where you are in physical danger and you cannot ring the police, activate the fire alarm. This will bring professional help within 5 minutes.

If you wish to be escorted from the building between 4 p.m. and 7 a.m., call ext. 46666. Information on escort service is available.

Abusive phone calls: hang up the phone and notify your supervisor. If calls persist, contact the Manager, Telephone Systems on 47111.

Security telephones, placed at strategic points on campus, are identified by a blue light and connect direct to security at central control 24 hours a day.